Privacy Policy

1.- PRIVACY AND SECURITY POLICY.

The following information about our Privacy Policy reflects the commitment of ANECOOP S. COOP (hereinafter ANECOOP), as data controller, to maintaining and guaranteeing secure business relationships through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use personal data during the use of our services.

2.- DEFINITION OF PERSONAL DATA

As “Personal Data” we must understand any information concerning an identified or identifiable natural person. This includes, among others, first name, surname, postal and email address, as well as telephone number.

3.- PROCESSING AND PURPOSES OF THE DATA COLLECTED

Any personal data you provide us when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. We therefore detail all the purposes for which ANECOOP S. COOP uses personal data:

  • To manage and attend to requests for information and respond to questions raised, as well as those made by email or any other means of communication.
  • To inform you about ANECOOP’s activity or any services or products that may be of interest to you, as well as about business, commercial or social aspects of the entity and the activities it organises or participates in.
  • To send satisfaction questionnaires to find out your opinion about us or specific aspects of our activities and services.
  • To carry out surveys and statistical studies, as well as to find out the preferences and interests of the user in order to better understand and meet their needs.

ANECOOP will inform all users of the non-obligatory nature of collecting certain personal data, except in fields where the contrary is indicated. However, failure to complete such data may prevent ANECOOP from providing all Services linked to such data, releasing us from any liability for the non-provision or incomplete provision of these Services.

It is the user’s obligation to provide the data truthfully and to keep it updated, and ANECOOP therefore reserves the right to exclude from the services and to proceed with the cancellation of the service to any user who has provided false data, without prejudice to any other legal actions that may apply.

Your personal data will NOT be disclosed to any other company. Should it be necessary to disclose your information to another entity, your express consent would be requested before making such disclosure.

4.- LEGAL BASIS

The user’s consent and the application of pre-contractual measures – in the case of dealing with a request for information –, as well as the performance of the contract – should the service come to be contracted –, legitimise the processing of your data.

5.- RETENTION PERIOD

Your data will form part of our processing for as long as necessary to respond to queries, attend to the requested service and fulfil the stated purposes, as well as to comply with the corresponding legal obligations.

In any case, once the data is no longer necessary for the stated purposes, it will be deleted using appropriate security measures to guarantee the pseudonymisation of the data or its complete destruction.

6.- INTENDED DISCLOSURES

Your data will not be disclosed to any third party without your consent.

7.- SECURITY OF YOUR PERSONAL DATA

ANECOOP is particularly concerned with guaranteeing the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organisational security measures to prevent any loss or unauthorised use by third parties; for example, our websites use Https data encryption protocols.

8.- INFORMATION ABOUT THE USE OF COOKIES

By the mere fact of visiting this website or using ANECOOP’s services, no personal data identifying a User is automatically recorded. However, we inform you that during navigation on the Website “cookies” are used, small data files generated on the internet user’s computer that allow us to obtain the following analytical information:

  1. a) The date and time of access to the Website, allowing us to know the busiest times and make the necessary adjustments to avoid saturation problems during peak hours.
  2. b) The number of daily visitors to each section, allowing us to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result and improve the design of the content.
  3. c) The date and time of the last time the user visited the Website in order to carry out analytical and statistical studies on the use of the website.
  4. d) Security elements involved in controlling access to restricted areas.

For more information, please visit our cookie policy

9.- USERS’ RIGHTS.

All users may exercise any of the rights granted by data protection regulations, such as the right of access, rectification, restriction of processing, erasure, data portability and objection, by means of a written communication addressed to our data protection officer at RESPONSABLE.PRIVACIDAD@ANECOOP.COM. Should they deem it appropriate, they may also lodge a complaint with the Spanish Data Protection Agency.

10.- DO YOU NOT WISH TO RECEIVE INFORMATION FROM US OR WISH TO WITHDRAW YOUR CONSENT?

Any user may object to the use of their information for advertising purposes, market research or the development of satisfaction surveys, and may withdraw their consent at any time (without retroactive effect). To do so, they should send an email to RESPONSABLE.PRIVACIDAD@ANECOOP.COM. When receiving advertising by email, they may also object directly from that email, by clicking on the link included in it and following the instructions provided.

11.- CHANGES TO THE PRIVACY POLICY.

Our Privacy Policy may be updated due to legal changes and requirements, as well as improvements and changes in the way we offer and provide our services. We therefore recommend that you visit and access our Privacy Policy periodically, in order to be aware of and keep up to date with the latest changes that may have been incorporated. Should such changes relate to the consent given by the user, an independent, separate notification will be sent in order to obtain it again.

If, while reading, you have any doubts or questions about our Privacy Policy or wish to exercise any right or action relating to your personal data, please contact us at the following email address: RESPONSABLE.PRIVACIDAD@ANECOOP.COM.